Complaint and Internal Affairs Statistics

Complaints and Internal Affairs Summary 2020

The following data reflects complaint and internal affairs investigations statistics for the Goldsboro Police Department.  In an effort to maintain transparency and trust within the community, we intend to update and publish these statistics annually along with historical data.

The Goldsboro Police Department defines a complaint as an expression of displeasure with the actions or services of the Department and/or employee, or an allegation by any individual that an employee of the Goldsboro Police Department has misused authority, acted illegally or unethically, or violated City or Department policy.  A complaint may be filed externally e.g. citizen) or internally (e.g. Department employee), even if the complainant wishes to remain anonymous.

Depending on the severity of the allegation, a complaint may be investigated at the supervisor level as a Supervisory Investigation or by the Professional Standards Division as an Internal Affairs Investigation.  All complaints are subject to the same categories of investigative finding:

  1. Exonerated – The alleged incident did occur, but the actions of the officer(s) were justified, legal and proper.
  2. Sustained – The investigation disclosed sufficient evidence to prove the allegation, and the actions of the officer violated provisions of rule(s) and regulations(s) or agency procedures.
  3. Not Sustained/Inconclusive – The investigation failed to prove or disprove the alleged conduct.
  4. Unfounded – The investigation supported the conclusion that the officer did not engage in the alleged conduct and/or the allegation is false. This may be used in case where the complaint is withdrawn and will be so indicated.
  5. Policy Failure – The employee acted in accordance with existing Department directives; however, there is a flaw and current Department directive(s) do not cover the circumstances.

All complaints were thoroughly investigated as outlined in the tables below:

Year Total Complaints % Change from Previous Year % Exonerated/ Unfounded/ Inconclusive % Sustained
2018 29 Data not available 79% 21%
2019 16 -45% 81% 19%
2020 37 131% 84% 16%

2020 Complaints

Supervisory Investigation

Internal Affairs Investigation

Total

External

22

15

37

Internal

0

0

0

Total

22

15

37

2020 Complaint Dispositions

Supervisory Investigation

Internal Affairs Investigation

Total

Exonerated

11

8

19

Sustained

2

4

6

Not Sustained/Inconclusive

3

1

4

Unfounded

6

2

8

Policy Failure

0

0

0

Total

22

15

37